Employees Speaking Up: The TechCo Wiki

The Conversational Firm

“Perhaps most interesting, the employees’ upward communication on the wiki was so startlingly open at times that I found myself wondering if this might be a setting in which employees had finally transcended all the theorized barriers to ‘speaking up’ to hierarchy…. Such public voice and dialogue simply have no precedent in past accounts of corporate life.” — Catherine J. Turco

This week, our featured book is The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media, by Catherine J. Turco. Today, we are happy to present an excerpt from Turco’s account of the TechCo internal wiki.

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